It is our goal to develop an online environment at Pendim SD that is easy to operate and is at all times considerate of the rights and expectations of our customers and other visitors to the Pendim SD website (www.pendim.com).
Pendim SD shall be liable for damages arising from causes other than the detriment to life, body and health only to the extent such damage arises from wilful misconduct, gross negligence or the culpable violation of a fundamental contractual obligation on the part of Pendim SD or any vicarious agents (e.g. the delivery service) of Pendim SD. Any further liability for damages shall be excluded.
In the event of a negligent breach of a material contractual obligation, the liability of Pendim SD shall be limited in terms of nature and scope to such typical damages as may have been reasonably foreseeable at the date of the conclusion of the Agreement.
Pendim shall be liable for any act of partner companies only to the extent that such partner companies are vicarious agents, and shall not assume any guarantee for the availability or freedom from interruptions of the services. In this case, Pendim SD also assumes no responsibility or liability for the compliance of the services offered by partner companies with statutory provisions.
The content of the www.pendim.com website is protected under copyright law. Any duplication of information or data including, without limitation, the use of texts, parts of texts or images, shall require the prior consent of Pendim SD.
Any information or data, the use thereof and the registration on the Pendim SD website, as well as any and all acts, tolerations or omissions in relation to the Pendim SD website shall be exclusively governed by Bulgarian law. Place of jurisdiction shall be Plovdiv.
The security of personal data such as name, address, telephone number or email, is a serious and important concern for our company. Therefore, we conduct our online activities in compliance with the respective statutory provisions relating to data protection and data security. Below, you will find the information we collect and how we handle such information.
Personal data / types of use
As a principle, the protection of your personal data is of highest priority for Pendim SD. You decide whether or not you wish to make such data known to us, for example in the course of any registration, survey or the like. Such information on your part is relevant for your enquiry, but you provide it on a voluntary basis.
For certain operations (e.g. the shipment of parcels) it is necessary to transmit personal data to third parties (e.g. the postal service).
We will neither sell to any third party nor otherwise market any of your personal data!
We save and process your personal data only to the extent required to fulfil our contractual and legal obligations to you. Where we wish to use your data for further purposes, such as informing you of current offers, we will obtain your explicit consent. You may revoke such consent at any time without any formal requirements. For example, you may send your revocation to the following address:
17, Bogomil str.
In the event of your revocation, we will immediately discontinue any additionally permitted use of your data. Please understand that the processing of your revocation may in individual cases take up to 3 working days after receipt.
Exchange of data
In addition to the types of use described above, Pendim SD will transfer your data to third parties that are involved in the processing of your order or that participate in contracts. For example, if you place an order via our website, we will transmit your order information to Pendim partner companies and contractors who process and deliver your order to you. Data will only be transmitted to the extent required in order to fulfil or deliver your order or to process an enquiry. We will also transmit personal data to third parties where we are required to do so by law.
Pendim SD will not transmit any personal data relating to the users of our website if we do not have specific permission to do so. We do not sell user names or email addresses to any other companies that may send you unwanted advertising material or mail.
Third party advertisements or links to other websites displayed on our website may collect user data if you click on them or otherwise follow their instructions. We have no control over the data collected either voluntarily or involuntarily via advertisements or websites of third parties. We recommend that you read the privacy policies of the promoted websites if you have any concerns regarding the collection and use of your data.
Data automatically collected on our website / usage data
We welcome anybody to visit and use our website free of charge and to look at the products on offer. When you visit our website, we record your IP address (i.e. the internet address of your computer – not your email address) and other general usage data in order to assess which parts of our website you visit and how long you stay there.
Such data will be combined with the usage data of all visitors to our website in order to measure the number of visitors, the average time of the visits, pages visited, etc. The data we collect is combined and used for internal purposes only. This does not enable any identification of you as a person.
We use this combined data for evaluating our products, services and the news we make available via our website, as well as for monitoring use of our website and generally improving its content.
Like many other commercial websites, Pendim SD sometimes uses the technology known as "cookies" to collect information on how you use the website, and to ensure your visit runs smoothly.
Our cookies neither disclose nor contain any personal data. Cookies cannot read any information from your computer or interact with other cookies on your hard disk. However, cookies enable us to recognize you when you revisit our website.
If you do not want your browser to accept cookies, you can deactivate this option in your browser settings.
Deactivation of cookies may prevent this website from functioning properly. You may not be able to access all the options and information on this website.
You will find the link to Facebook under the usual Facebook logo by clicking on the "Like" button for any of our products. Our website does not have the Facebook "plug-ins" such as the "Like" or "Recommend" buttons provided by Facebook for website embedding. The sole responsibility for Facebook and its website lies with Facebook Inc., 1601 S. California, Ave, Palo Alto, CA 94304, USA.
For further information regarding the purpose and scope of data collection, and regarding the further processing and use of your data by Facebook, see Facebooks’s own privacy rules. These are available online at http://de-de.facebook.com/privacy/explanation.php. There you will find, amongst other things, information regarding settings for the protection of your privacy and regarding your further rights regarding the collecting, processing and use of your data by Facebook.
Communication via email
We use email for services or in connection with information regarding our products/services. In these cases, we keep your email address in our files.
Protection of minors
Children/teenagers should not communicate any personal data to websites without the consent of parents or supervising adults. Pendim SD recommends all parents and supervising adults to instruct their children about the safe and responsible handling of personal data on the internet.
In any case, Pendim SD will not knowingly collect or in any way use or without authorization disclose or make available to third parties any personal data of children.
Pendim SD takes precautions to ensure the security of your personal data. Your data will be diligently protected against loss, destruction, manipulation and unauthorised access or unauthorised disclosure and transmission.
Pendim SD protects collected customer data by saving it on servers protected by passwords and "firewalls" that use encryption technologies to prevent unauthorised access.
Pendim SD does its utmost and implements state-of-the-art technology to provide you with a secure environment for the completion of your order; however, we cannot guarantee absolute security of your data.
We ask you to take every available precaution to protect your personal data when online. We encourage you to at least change your passwords on a regular basis, to use a combination of letters and numbers, and to ensure you use a secure browser when surfing the internet.
It shall not apply if you leave our internet portal (online direct services) via a link (Links) and access a website over which we have no control.
Any changes will be displayed on the website
Please check our website regularly in this respect.
Contact person for queries or information requests
17, Bogomil str.